Monday, January 9, 2012

It finally happened

I try to check even on the weekends how things are going on each of the marketplaces and was glad to have finally gotten some feedback from the Amazon store. I'm not going to hide anything and for awhile I felt bad about it, however you can't please everyone and as much as I'd love to be able to please everyone it's just not going to happen, there is always going to be someone out there who isn't going to like your product. And this is in no way, shape or form going to deter me from continuing to support the title, Ninjay to make improvements or whatever else I produce.

So I'm going to share this here for everyone to read. I enjoy all forms of feedback however I really love feedback when it's constructive, even if it's negative, meaning you tell me what you don't like about it and I always listen, regardless.

A customer that uses the Amazon App Store had this to say about the game: 
saya - "looks good but plays horrible. even my 13 yr old hates it. I feel robbed. I uninstalledit ten minutes after buying. just sorry I bought it. plz don't spend money on this garbage."

Some people might stop and wonder why am I sharing this here? You shouldn't share negative reviews and only the good ones. And I'm glad, if you have read this far, here's why. Because it's honest and constructive feedback that helps improve a product. Though this review in particular wasn't very constructive and didn't tell me in particular what they disliked about it. It is still appreciated. It's getting peoples feedback that matters the most to me. It's the only way I'm going know which changes I need to make and continue to strive to make improvements. 

This game isn't for everyone. That's one reason I made sure there was a demo, not just to make sure it ran properly on your device but was a way you could try it out before making a decision to purchase it.

I responded back with this statement: "Hello, I'm the developer of this title and am looking into if I can refund you your money. I apologize that you did not like this title and that you found it horrible. Updates are always being worked on to make improvements on this title however being the only developer at the moment working on this title things are a little slow but I appreciate any and all feedback.

One thing I did not like about listing the game here with Amazon was they change the description of what I had originally placed. This is clearly supposed to be marked as an indie title. And if you check the Android marketplace you will see what I originally had as its description."


That's my only beef so far with the Amazon App Store. And I've been meaning to ask them about this and why they changed my description. I would pull it from the Amazon App store just because I didn't like them doing this however, it has been selling a lot more on that marketplace than on the actual Android Market and for the life of me I don't understand why.

It is clear in the Android marketplace description that this is an indie title, with just myself working on it. I wish I had more friends to help me with it, however in my area I'm so far the only one in this field. Over all I've put two years almost in the development of this title. One year while I was working a full time job and going to college and the last year of it's development was porting it from the Xbox 360 to the Android. I've had several people ask me if it was going to be on the Android platform and after studying Java and the Android API's I decided to go ahead with porting it over.

I'm very proud of what I have accomplished and will always continue to support this title and any more I make. This is my passion and one day I hope to find and work with others, that share my same passion. Right now I'm passing what I have learned from this; don't let it get you down! And especially don't let it stop you from trying and ultimately achieving your dreams and goals.

Everything is a learning process and I can tell you right now that since the inception of this project and every day since then I have learned so much. So with that out of the way, let's keep learning and improving, together! Thank you!